Dr Suzzie O. Aidoo is the Programme Director of the Postgraduate Certificate in Action Learning Facilitation (ALFA) at York St John University, London. She holds a PhD in Strategic Management and Entrepreneurship and is a Chartered Insurer with extensive industry experience across finance, insurance, and strategic consulting. Suzzie specialises in designing experiential, gamified learning experiences that integrate data analytics, innovation, and real-world problem-solving. Her research-informed teaching approach is rooted in a deep commitment to reflective practice and inclusive learning. Beyond academia, she is a seasoned business mentor, supporting entrepreneurs and professionals to develop adaptive leadership, navigate uncertainty, and drive sustainable growth. Through the ALFA programme, she empowers participants to become skilled facilitators of learning, change, and impact across diverse sectors.